What Profile Information Can I Update for a User?
Last updated: November 12, 2026
Any field on a user's profile page can be updated either manually, via CSV upload, via Salesforce User Syncing, or through the User API.
Any field which is grayed out is populated with data from a third-party integration, such as Salesforce. Those fields must be first updated in the source integration. Updated user records will then be sent to Ambition and users' profiles will be updated accordingly.
Required permissions:
The Users: Edit: Can Edit All Users permission is required to update profile information for any user.
The Users: Edit: Can Edit Subordinate Users permission is required to update profile information for the users you manage.
Contact and Job Details
First Name, Last Name and Email Address: Shown across Ambition. These are often locked when an integration manages users.
Username: Can't be edited. It shows the email or Salesforce username that makes the account unique.
Title, Work Phone and Bio: Optional details that others can see by clicking on View Details on the user's dashboard.
Time Zone and Manager: Disabled when Salesforce or another system sends this information.
Dates
Start Date: Used to recognize work anniversaries. Pick the correct year so tenure is counted correctly.
Birth Date: Used for birthday recognition. The year is never displayed.
Profile Image, GIF and Anthem
Profile Image: Click on CHOOSE FILE to upload an image of 10 MB or less.
GIF: Paste a link ending in .gif into the GIF Link field. It appears on Leaderboards, Competitions and chat-based Workflows.
Anthem: Paste a YouTube or Vimeo link into the Video URL field. It plays on Ambition TVs.