My Coaching Session Expired. How Can I Have It Re-Opened?

Last updated: August 14, 2026

Required permissions:

  • No special permission is required to send a request to your manager to re-open the Session.

  • Employees cannot re-open their own Sessions. The Session manager or Co-Coach must do that.

Send a Request to Your Manager to Re-Open the Session

  1. Go to Coach --> Sessions or the Coaching tab on your dashboard.

  2. Click on the Session's title to be taken to that Session's page.

  3. Tap on the ellipses icon.

  4. Choose Request Reopen from the options menu.

  5. Click on Confirm.

Your manager will be notified that you have requested that they re-open the Session and set a new due date. Once they reschedule the Session, you can then submit your replies.

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