How Do I Reprocess a Finished Challenge?

Last updated: November 9, 2026

Reprocessing recalculates a finished Challenge with today's data, which helps when metric values, team members, or Out-of-Office records changed after it ended. The new results replace the original winners. Competitors will also receive an email with the updated final standings.

Required permissions:

  • The Competitions: Reprocess Challenges or Competitions: All Access permission is required to reprocess any Challenge.

  • The Competitions: Create Challenges permission is required to reprocess Challenges you created.

Reprocess the Competition Results

  1. Go to Motivate --> Competitions.

  2. Select Finished from the Competition Status drop-down menu in the Filters panel, then click on Apply.

  3. Click on the ellipses icon on the Challenge's card and select Reprocess Results.

  4. Click on Continue in the pop-up that asks "Are you sure you want to reprocess this competition?"

  5. Wait for the message that says "This competition has been reprocessed successfully!"

Note:

  • Reprocessing overwrites the original Challenge results and prize winners, sends updated ranking emails to participants, and updates the Challenge's TV slides.

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