Sync Users from Salesforce

What user information is synced from Salesforce into Ambition?

How do I sync users from Salesforce?

How do I automate the user syncing process?

User Information

When using our Salesforce user sync, Ambition will automatically and continuously map and mirror the following user information from the Salesforce User Object:

• First Name
• Last Name
• Email
• Salesforce Username
• Time Zone
• Salesforce ID

Because of the continuous mapping and mirroring of Salesforce user information into Ambition, any changes that need to be made to the user information above, ex. user's email needs to be updated in Ambition, will need to first be made in Salesforce, then the changes will be reflected in Ambition.

Ambition will attempt a one-time sync of a user's profile picture when the user is first added to Ambition.

Sync Salesforce Users

1. Open the left navigation and click Administration > People > Users.

2. Click the + Create New User button.

3. Ensure Sync Users from Salesforce is selected in the Choose Creation Method dropdown. If your organization uses our Salesforce integration, "Sync Users from Salesforce" will be the default option.

4. Search for and select the Salesforce user(s) that you wish to sync by checking the box next to their name.

A checkmark will fill the box to signify selection.

You can search for and select multiple users at a time. Your selections will be preserved as you continue to search and select.

5. Click the Sync (#) Users button.