A Challenge is a head-to-head competition between Users or Groups of Users; Ambition's solution for the common "SPIFF"
Select multiple Metrics, assign points, choose competitors, determine a time frame, and go. Simple and great for driving specific behavior.
By default, Managers cannot create Competitions.
If you desire for all Managers, specific Managers, or even end Users to Create, Edit, and Delete Competitions, ensure the Permission
Competitions: All Access has been assigned!
Have questions about updating Permissions? Learn more here.
Create a Challenge
1. Open the left navigation and click Administration > Competitions > Create.
2. Click the green Create button on the Challenge tile.
3. Complete the Create New Competition Form. Fill out the following fields:
1. Name & Time Frame
Note: If you wish to compete on Objective Score you can only do so if the Challenge time frame matches the time frame of your Objective Score (weekly, monthly, quarterly).
Be mindful that a single-day or power hour Challenge won't be very impactful if your Metric data is pushed over every night at midnight.
Name: We recommend a name which explicitly includes Metrics and time frame.
Challenges can either take place once, or on a recurring basis. In this article, we'll discuss One-Off Challenges.
For Recurring Challenges, check out How do I create a Recurring Challenge?
For One-Off Challenges, leave the selector in the One-Off position
Start Date, Start Time and Time Zone
One-off Challenges cannot exceed a time frame of 365 continuous days.
Set the Start Date, Start Time and Time Zone, establishing the start of the Challenge
Note: Retroactive, or Challenges with a Start Date in the past, will default to have a Start Time of 12:00AM
End Date and End Time
Set the End Date and End Time for the Challenge, establishing the Challenge duration. The same Time Zone will be used.
What level of competition will you create?
- User vs User?
- Team vs Team?
- Division vs Division?
Read more about Ambition's Hierarchy Levels here
If a Custom or Within grouping is selected, pick specific Users / Groups to compete in the Challenge.
This is the KPI or Metrics that will be used to calculate "points" for this Challenge. It's important to keep in mind the frequency with which your data is pushed to Ambition (hopefully real-time), in relation to the competition. Competitions can be both multi-metric and points-based.
Note: Multi-Metric Competitions cannot exceed combining 5 metrics.
Click the purple Add Score Parameter button to begin compiling your competition Metrics.
Select a Metric from the Metric drop down.
Select the Scoring Type
If Points is selected as the Scoring Type, complete adjust the Points Per Value selections to fit your needs.
Example showcases where 5 points will be given per 1 Appointment Set
Determine and set options for the Scoring Parameter.
Use Per-User Average - Recommended for when competing groups are not the same size
Sum Daily Averages - Recommended for long durations where affecting the average becomes increasingly difficult
Exclude Weekends - Do not include weekends in the scoring calculation
Allow Benching - Benching will not apply if toggled off
Min Value - The floor that must be reached before score contribution is made
Max Value - The ceiling at which no additional score contribution is made
Repeat the above steps for each desired Score Parameter.
Multi-Metric Competitions can combine up to 5 metrics.
4. Prizes (optional)
Prizes are not required, but if appropriate 1st, 2nd, 3rd place prizes can be listed here.
These prizes are displays along with the Challenge on Ambition TVs.
5. Add to TV (optional)
Optionally display your Challenge on an Ambition TV.
Select the respective TV(s) you'd like your Challenge to appear on from the Available list.
Optionally select a Start and End Date from the respective dropdown if you'd like the slide to being being displayed and/or stop being displayed at a specific point in time.
4. Once you've completed the Challenge Form, click the green Create Challenge button in the bottom right.
Participants will be notified via email before the Challenge begins, and can track progress via Dashboards. Don't forget to include this Challenge on a TV slide for added visibility and competition.