Historical Data in Ambition
Ambition holds tools that make recognizing trends and highlighting progress a breeze, so we recognize historical reporting is appealing.
As laid out in the Data Validation section, by default Ambition will not generate Metrics for a User before they are added to Ambition.
Alongside importing historical data, your User's activation history dates will be back-dated to the desired point in time to allow for historical data attribution.
Historical Data for Salesforce
Once Metrics are finalized and validated, Ambition can attempt a historical data pull from Salesforce to provide up to three months of historical data.
As mentioned above, User activations will be back-dated as well. User backdating allows for historical data attribution.
"Attempt" is used due to the nature of historical pulls. Salesforce can limit the amount of records that Ambition is able to access at once. For this reason Ambition limits the date range for up to three months. Even with this caveat, we want to provide full transparency that this is an "attempt", not a 100% guarantee.
Please contact your Customer Success Manager for this request. In lieu of a dedicated CSM, please contact Support at gethelp@ambition.com.
Historical Data for API, FTP, File Upload, or Manual Entry
Once Metrics are finalized and validated, your Organization can send backdated records.
As mentioned above, User activations will need to be back-dated by Ambition Support as well. User backdating allows for historical data attribution.
Please contact your Customer Success Manager for this request. In lieu of a dedicated CSM, please contact Support at gethelp@ambition.com.
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