Below you'll find a short list of recommendations for TV hardware, followed by a troubleshooting guide for issues related to web browsers.
Ambition unfortunately cannot provide support for issues related to your specific TV model or internet connectivity issues that impact Ambition TV content.
Displaying Ambition TV content
While the Ambition TV content is responsive and will scale without distortion across any screen's size/ratio, we recommend a standard 1080p TV. We do not recommend hanging TVs vertically.
Ambition TV content is displayed via custom URLs.
At this time, we do not recommend displaying Ambition TVs through:
- the native browsers found on smart TVs
- a Raspberry Pi device
Smart TV browsers and Raspberry Pis often have limits to the amount of content that can be displayed though them, and we want your team to be able to fully experience Ambition TVs.
- Google Chromecast
- Google Chrome
While Ambition is optimized for Chrome, an update to Chrome 66 on May 4, 2018 changed how anthems play on Ambition TVs.
As we assess autoplay options, we currently recommend running your Ambition TV from a Firefox browser.
Select a Streaming Device
As of January 2017, we recommend using an Intel Compute Stick over a Google Chromecast. We've found the most reliable solution to be a dedicated machine running an Ambition TV.
Intel Compute Stick
Compute Sticks are completely self-contained computers slightly larger than a USB drive.
- Plugin Compute Stick to TV and setup wifi.
- Download Google Chrome. (see amendment above)
- Navigate to Ambition and display TV.
Google Chromecast (see amendment above)
Chromecasts are cheap ($35) and utilize an existing computer to stream content.
- Plugin Chromecast to TV and setup wifi.
- Navigate to desired Ambition TV from your computer. Click the Chromecast icon in the top right corner of the TV.
The ZOTAC solution includes full-size ethernet port for those that require hardwired solution.
If Triggers are opted to be added to Ambition TV's, ensure the Auto Play settings of the respective browser allow Anthems to fire!
Google Chrome Browser
While Ambition is optimized for Chrome, an update to Chrome 66 on May 4, 2018 changed how anthems play on Ambition TVs. If your Chrome browser is blocking Ambition, click here to learn more.
Interacting with the video in any way, easiest is clicking the Play icon seen, will tell your browser the respective video is safe to play.
Firefox 66 blocks all media with sound from playing automatically. If you want a website to automatically play media, you must give it permission using the method below. For additional context, please visit Firefox.
Safari allows you to determine which websites are safe for autoplaying videos.
Here are the directions for turning on Autoplay for your Safari browser.
Choose Safari > Settings for This Website.
You can also Control-click in the Smart Search field, then choose Settings for This Website.
Hold the pointer to the right of Auto-Play, then click the pop-up menu and choose an option:
Allow All Auto-Play: Lets videos on this website play automatically.
Stop Media with Sound: Blocks autoplay for videos that contain audio, but allows other videos to play.
Never Auto-Play: Blocks autoplay for all videos on this website.