Challenge FAQs

General FAQs

Challenge Creation FAQs

Participant FAQs

Scoring FAQs

General FAQs

What is a Challenge?

A flexible competition consisting of:

• Competitors (Individuals or Groups)
• Timeframe
• Metric(s)
• Prizes

How will Users know about the Challenge?

Competitors will receive email notifications to alert them they are participating in an Ambition Challenge. Learn more about Competition emails here.

Challenges are also able to be monitored within Ambition. Learn more about monitoring Challenges here.

Can I create a multi-metric Challenge?

Yes! Up to 5 Metrics can be combined in a single challenge.

Can I schedule a recurring Challenge?

Yes! We include a guide to recurring Challenges here.

Can I see who created a recurring challenge?

Any recurring challenges created after April 5, 2023 will feature the creator's name as the "Created By" in each occurrence of the recurring challenge. Recurring challenges created before April 5, 2023 will feature the creator's name only in the first occurrence of the challenge.

Participants

If a Group is actively participating in a Challenge, what happens if new users are added to the Group?

If the Hierarchy Level of a Challenge is a created Group Type (Role, Team, Location, etc), users that are moved into competing groups will automatically become participants in existing challenges. Data of new group members will contribute to the Group's score based on the group join date.

If the Hierarchy Level of a Challenge is Users > Within > a group, users that are moved into competing groups will not automatically become participants in existing challenges. If you want newly added team members to become active participants, navigate to the ongoing Challenge, and click Edit. Make no changes to the Challenge setup, and click Update Challenge. 

If a Group is actively participating in a Challenge, what happens if users are removed from the Group or Ambition?

If the Hierarchy Level of a Challenge is a created Group Type (Role, Team, Location, etc), users that are removed as members of competing groups will automatically be removed as participants in existing challenges. Data of removed group members will still contribute to the Group's score based on the date they left the Group.

If a user is deactivated from Ambition entirely, any data they contributed to the Group's score will be preserved up until the day of deactivation.

If the Hierarchy Level of a Challenge is Users > Within > a group, users that are removed as members from competing groups will not automatically become removed from existing challenges. If you want recently removed team members to leave an existing challenge, navigate to the ongoing Challenge, and click Edit. Make no changes to the Challenge setup, and click Update Challenge. 

If a user is deactivated from Ambition entirely, any data they contributed toward their score in the Challenge will be removed from the Challenge and they will no longer be represented as a participant of the Challenge.

Scoring

What is different about an Activity or Objective Score Challenge?

Since Activity and Objective Scores are calculated on specific time frames, make sure your Challenge mirrors your Scorecard setup.

If your Organization uses monthly Objective Scores, make sure your Challenge starts on the 1st of the month.

If your Organization uses weekly Activity or Objective Scores, start your Challenge on Monday.

Can my half-day Challenge be scored on a user or team's daily average?

If any Challenge is being calculated with average values and has a time frame shorter than 1 day (hour long, half-day, etc), the full day's average will be used in the score calculation.

How are Challenge Projections calculated?

Within the Challenge Overview page, Users can see how they or their team stacks up when compared to other competitors. A User can view progress towards each Metric in the Challenge, their score progression, and score projection (dotted line) which is calculated using historical performance data.

Projections are calculated by analyzing the past 12 weeks of data (if available) and makes an educated guess on what any individual user/team will score. The more data our system collects, the more accurate Projections get. With that being said, it is still just a prediction.