Manually Update Users
Permissions determine what managers can and cannot see, some managers will be unable to edit their subordinate's Ambition Profile.
You can manually update a User through:
Manually Update a User Through Their Dashboard
1. Access the Dashboard of the User you wish to edit.
↳ You can search for a specific User by name through the Search bar in the top left corner.
2. Click the gear icon, , next to the name of the User you wish to edit.
You will be navigated into the User's settings.
3. Make the necessary updates. Examples of what you can update are located here.
If your Organization utilizes our Salesforce integration and find areas in the Details section of a User's profile grayed out (ex. email address) or unable to select the dropdown menus (ex. Time Zone), these fields were populated directly from Salesforce.
Updates must be first made in Salesforce and then will be reflected in Ambition.
While not grayed out, if your Organization utilizes Single Sign-On, any manual changes made to your First or Last name will be overwritten. Any needed updates must be first made in the Identify Provider and then will be reflected in Ambition.
4. Click the Save Changes button at the bottom of the User's settings.
Manually Update a User Through the User Directory
If you need to update several Users, save time by updating multiple Users at once.
1. Open the left navigation and click Administration > People > Users.
2. Search for your User in the top right box labeled Search.
3. Once you've found the User you'd like to edit, click the icon.
4. Make the necessary updates. Examples of what you can update are located here.
If your Organization utilizes our Salesforce integration and find areas in the Details section of a User's profile grayed out (ex. email address) or unable to select the dropdown menus (ex. Time Zone), these fields were populated directly from Salesforce.
Updates must be first made in Salesforce and then will be reflected in Ambition.
While not grayed out, if your Organization utilizes Single Sign-On, any manual changes made to your First or Last name will be overwritten. Any needed updates must be first made in the Identify Provider and then will be reflected in Ambition.
5. Click the Save Changes button at the bottom of the User's settings.
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