Manual Entry Data
Data is entered on a daily basis, not for a given week or month.
Data is entered as a cumulative total for a given day.
Data can be entered historically and into the future.
For example, you create a Calls metric. You cannot enter 100 calls for the month of July, instead you must enter 20 calls on July 1st, 60 calls on July 2nd, and 20 calls on July 3rd.
Inputting Manual Entry Data
1. Open the left navigation and click Administration > Data > Integrations.
2. Click the Settings button to enter the Manual Entry Integration.
3. Click on the Spreadsheet tab to Enter Metric Data
4. Verify the Date you are inputting data for is correct (will default to current Date), and input Metric Values for each appropriate User.
5. Click the green Submit button when finished inputting data.