Data Discrepancies

As a User of Ambition, you see your activity data all across your office. From Scorecards and Goals, to TVs and Challenges, your activity data is highly visible.

Since data is at the forefront, you may find yourself wondering where the calculations come from, what exactly is being tracked, and why a certain activity is not being counted towards your score.

My data in Ambition is incorrect

As mentioned above, Ambition does not determine the specifics of how your data is tracked, so the best course of action is to reach out internally.

Who should I report data discrepancies to internally?

Within Ambition, your Organization has the ability to provide specific support details.

How do I access my Organization's Support Information?

If you find that no specific information was provided by your Organization, reach out to Ambition Support and the Support Team will redirect you to the appropriate internal contact.

How do I contact Ambition Support? 

Access Organization Support Information

1. Expand the left navigation and click Get Help and Learn.

2. If your Organization has provided Ambition with Company - Specific Support Information, you will see a Company Support Information tab.

Company Support Information

If your Organization has provided Company Specific Support Information, you can view the details by clicking on the Company Support Information tab.

A pop up will appear display Organization specific details. In this example a brief overview of Ambition is listed along with information about who to contact with Ambition questions.

Contact Ambition Support

1. Expand the left navigation and click Get Help and Learn.

2. Select the Need Help? tab.

3. Click the Contact Us button. Complete the form.

4. Ambition Support will respond to your request while redirecting you to the appropriate internal contact.

The Ambition Product Owner and/or your respective Manager will be cc'd on the response.

Again Ambition does not determine how your data is tracked, so internal insight is crucial and necessary.