Troubleshooting Anthems Not Playing on TVs
Upon a Trigger firing, you should see an Anthem, selected Youtube video, begin to play.
If you are seeing the "play" icon displaying across the video instead of the video beginning to play are normal, be sure to check out the Autoplay Settings for your respective browser.
Our Organization uses:
Google Chrome Browser
While Ambition is optimized for Chrome, an update to Chrome 66 on May 4, 2018 changed how Anthems play on Ambition TVs. If your Chrome browser is blocking Ambition, click here to learn more.
Firefox 66 blocks all media with sound from playing automatically.
If you want a website to automatically play media, you must give it permission using the method below.
For additional context or autoplay options, please visit Firefox.
As of July, 2019 YouTube made a fundamental change to their underlying security code. The changes have broken the OneLan players ability to play YouTube videos. The OneLan Product Team is aware of the issue, but has not released a date or schedule for resolving the disconnect.