Activation History and Group Join Dates

What is a User's Ambition User Activation History?

How are User Activation History and Group Join Dates different?

How do Activation History and Group Join Dates impact data?

What is the impact of User Activation History on Scorecards?

Do Group Join Dates impact Goals or Competitions?

Can I update User Activation History or Group Join Dates?

User Activation History

A User's Activation History indicates 1. How long the user has been active in Ambition and 2. The point in time the user's data will begin being aggregated into Organizational totals for metrics.

A User's Activation History can be seen on the right hand side of their User Settings.

In the example below, this User would begin contributing data to Ambition from March 28th, 2022 forward.

User Activation History and Group Join Dates Times

User Activation History = Relationship between User and Ambition.

Group Join Date  = Relationship between User and a Group in Ambition.

A User must first be added to Ambition before they can belong to any Groups within Ambition.

Example below shows a User with a User Activation History of December 31st, 2015 with Group Join Dates ranging from 2021 to 2022. At this time history for Group Join Dates is not displayed, but only the most recent Group Join Date is displayed 

Group Join Dates can also be viewed on the Groups Dashboard by clicking the Members button.

A Member Since date will be listed alongside each member. The Member Since date represents the Group Join Date for when each User was added to the respective Group.

Impact on Data

User Activation History and Group Join Dates have an impact on data at both the individual and Group level.

• Users only generate Metric totals in Ambition from their User Activation History date forward.
↳ Example: Jane Smith is added to Ambition on June 1st. Even though Ambition has received data for Jane dating back to March 1st, Ambition only processes data from Jane's User Activation History date, June 1st, forward.

• When a User changes Groups, their historical data is not moved from Group to Group. The User will stop contributing to their old Group and begin contributing to their new Group based on the Group Join Date correlating to the new Group.
  ↳ Note for Scorecards: Since a user can only have one set of Activity and Objective Score targets for a given time frame, if a user moves to a new Role mid-month that has a Monthly Objective Score, their previous Objective Score will be overwritten with the new Role's metrics and targets. User's Scorecard contributions will be reflected on any Scorecards that they are in at the end of the given score time frame - ex. User's contributions will be reflected on the Scorecard of a group they are in at the end of the month for a Monthly Objective Score.

• Users only contribute Metric totals to Groups they participate in, for the duration of their membership.
↳ Example below shows a User being moved into the Houston Location Group on February 25, 2022. None of the data points the user contributed prior to February 25, 2022 will be calculated into the Houston Location's metric totals or averages.

Activation Times and Scorecards

Scorecards are most commonly set up on a Role, job function, basis. Because Role is a Group in Ambition, there is also an Activation Time, the Group Join Date, associated with that relationship that impacts Scorecards.

While individualized Scorecard Targets can be set in Ambition, Scorecard Targets will be prorated based on when in the Activity or Objective Score time frame a net-new Ambition user is created and added to their Role. Example if a net-new Ambition User is not created in Ambition and added into their Role until the 20th of the month, their monthly Objective Score Targets will differ from an individual that was added to Ambition and the Role on the 1st of the month.

Since a user can only have one set of Activity and Objective Score targets for a given time frame, if a user moves to a new Role mid-month that has a Monthly Objective Score, their previous Objective Score will be overwritten with the new Role's metrics and targets. User's Scorecard contributions will be reflected on any Scorecards that they are in at the end of the given score time frame

ex. User's contributions will be reflected on the Scorecard of a group they are in at the end of the month for a Monthly Objective Score.

Impact on Group Goals and Competitions

Users will only contribute to Group based Goals and Competitions from their Group Join Date in the respective Group forward.

Example:

Betty was moved into the Rural Wolves team for a Calls Competition. While the competition started on Monday, October 12th, Betty's Group Join Date in Ambition was not updated until Wednesday, October 14th.

The Rural Wolves team is noticing that their overall Calls total in Ambition is lower than expected, and they should be winning the Challenge.

The Manager of the Rural Wolves team notices Betty's "Member Since" date should be changed, and the Manager submits a support ticket calling out the discrepancy.

The Ambition Support Team updates Betty's Group Join Date in the Rural Wolves team, and the team's total in the Competition raises to include Betty's calls from Monday forward.

Update User Activation History or Group Join Dates

User Activation History and Group Join Dates are not editable by the end user at the current time.

If you notice a data discrepancy that's the product of a User needing their Activation History or Group Join Date(s) updated, reach out to gethelp@ambition.com.