How Do I Pause and Resume a Workflow?

Last updated: November 5, 2026

Turning off a Workflow pauses it so it no longer sends notifications, while keeping all of its settings. You can turn it back on at any time without having to set it up again.

Use the steps below to pause and resume your Workflow.

Required permissions:

  • The Workflows: Edit permission is required to turn off a Workflow.

Turn Off the Workflow

  1. Go to Hub --> Workflows.

  2. Click on the actions menu at the start of the Workflow's row, then click Edit.

  3. Set the Active Status toggle to Inactive.

  4. Click on Update Workflow. The Workflow will no longer appear in the list, since only active Workflows are shown by default.

Turn the Workflow Back On

  1. Go to Hub --> Workflows, then click on the filter button to open the Filters drawer.

  2. Switch the active filter to Inactive to show Workflows that are turned off.

  3. Click on the actions menu at the start of the Workflow's row, then click Edit.

  4. Set the Active Status toggle to Active, then click on Update Workflow.

Note:

  • Turning off a Metric Based Alert or Records Based Alert won't remove an alert that's already showing on an Ambition TV.

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