How Do I Manually Sync Users from Salesforce?
Last updated: November 12, 2026
When Salesforce is connected, employees can be added to Ambition straight from your Salesforce User Object. Ambition keeps each synced user's first name, last name, email, Salesforce username, time zone, and Salesforce ID matched to Salesforce.
Required permissions:
The Users: Create permission is required to sync users from Salesforce.
Sync Users from Salesforce
Go to Admin --> People --> Users.
Click on Create New User.
Under Choose Creation Method, select Sync Users from Salesforce. It will already be selected when Salesforce is connected.
Search for each person and click on the checkbox next to their name. Your selections will stay checked as you search.
Optional: Uncheck the Send Invite Email(s) box if users shouldn't be invited yet. Ambition recommends holding invites during onboarding.
Click on Sync [number] Users.
Note:
Some organizations will see Sync Users from Integration instead. Select the users, click on Sync [number] Users, choose whether to check the Send invitation emails box, and click on Sync Users in the pop-up.
Update a Synced User's Details
Changes to a synced user's name, email, time zone, or username must be made in Salesforce, and Ambition will pick them up on the next sync. Ambition copies a user's profile picture once, when they're first added.