How Does Use Daily Average Change a Competition Score?
Last updated: November 10, 2026
The Use Daily Average option scores each competitor on what they averaged per day instead of their summed total across the entire Competition. It levels the field for someone who joined partway through a Competition, since only the days when their account was active are counted.
How Use Daily Average Affects Scoring
A manager runs a seven-day Challenge that tracks outbound calls. Each call is worth one (1) point.
Rep A: Active all seven days, with 250 calls in total.
Rep B: Their account was activated on the third-day of the competition, so they were a competitor for five of the seven days. They made 200 calls over five days.
Toggled Off
Rep A will ranked higher than Rep B since they made 50 more calls than Rep B.
Toggled On
Rep B will rank higher than Rep A since their average daily call total was higher than Rep A's daily average.
Rep B's 200 calls across five days equaled an average of 40 calls per day. They received 40 competition points.
Rep A's 250 calls across seven days averaged 35.71 calls per day, for a total of 35.71 competition points.
For Groups
When Groups compete, the team's total metric attainment is divided by the number of days each member was active, so a 5-person team in a 5-day Challenge divides by 25 since all five people had five Competition days.
With Exclude Weekends Toggled On
If the Competition include Saturday and Sunday, the Use Daily Average option will use these two days when calculating an employee or team average. If the Exclude Weekends toggle is also applied to the metric, then the average will be taken using only the number of Monday - Friday business days during the Competition period.