How Do I Edit a User's Profile?

Last updated: November 12, 2026

Any information on a user's profile can be updated, provided that information is not sourced from a third-party integration like Salesforce. This article outlines how you can manually updated a user's profile and by using a CSV.

Required permissions:

  • The Users: Edit: Can Edit All Users permission is required to edit profiles for any user.

  • The Users: Edit: Can Edit Subordinate Users permission is required to edit profiles for the users you manage.

Manually Update a User's Profile Information

Open the Profile from a Dashboard

  1. Open the user's dashboard.

  2. Click on the ellipses icon at the top right and select Edit Profile.

Open the Profile from User Management

  1. Go to Admin --> People --> Users and search for the user.

  2. Click on the user's name, or click on the ellipses icon on their row and select Edit.

Save Your Changes

  1. Update the fields on the Details tab.

  2. Click on Save Changes at the bottom of the page.

Update User Information with a CSV Upload

  1. Prepare your user CSV file.

  2. Add the updated user information to the appropriate rows and columns.

  3. Follow the user CSV upload process.

Note:

  • Grayed-out fields, such as Email Address or Time Zone, are controlled by an integration like Salesforce. Make those changes in the source system and they will sync to Ambition. With single sign-on, first and last name changes made in Ambition will be overwritten by your identity provider.

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