How Does a Super Admin Login As Another User?

Last updated: August 24, 2026

Required permissions:

  • The Super Admin designation is required to login as another user.

Any employee with Super Admin privileges can log in as any explore, except for other Super Admins. Super Admins can log in as another user using the steps below.

Login As Another User

  1. Go to Admin --> Users.

  2. Click the ellipses icon beside the name of the employee you'll log in as.

  3. Enter a reason for logging in as the user in Reason for Login As pop-up window.

  4. You'll then be taken to the user's Homepage.

  5. A banner at the top of the page will show how long your Login As session has remaining. Sessions are capped at 30 minutes.