How Do I Resolve an Incorrect Answer from the AI Agent?

Last updated: August 10, 2026

While rare, the AI agent may sometimes give an incomplete or incorrect answer to your query.

This article outlines how to proceed whenever you receive an incorrect response to your question.

Required permissions:

  • No permissions are required to access the Inspect Work tab.

Review the Inspect Work Tab

  1. Open the AI agent's Inspect Work tab for the chat in question.

  2. Review the context and sources the agent used to form its response. It's possible that the agent referenced the wrong user or group, time frame, or metric.

Reiterate Your Question to the AI Agent

  1. Re-open the original chat window and explain to the agent what it got wrong. Be as specific as possible by:

    1. Giving exact names of users, Groups, Challenges, Goals, and other features.

    2. Sharing specific dates or the dates for ranges (such as August 1 to 31 instead of "this August.")

  2. Rephrase your question and provide any additional guidelines.

Contact Ambition's Support Team for Assistance

  1. If the agent still does not return the expected information, open the Inspect Work tab once more.

  2. Copy the Reference ID.

  3. Send the Reference ID to GetHelp@Ambition.com, with as much information as possible about you feel the agent's reply was incorrect.