Troubleshooting: "Records-based integrations cannot support manual entry" error

Last updated: June 24, 2025

Records-based integrations cannot support manual entry

While Ambition supports both manual entry integrations and integrations with a records-based format, Ambition does not support the two together. Due to how manual entry integrations operate in our daily totals format, an integration cannot use both manual entry and records-based formatting.

To resolve the error either:

  • Change the data format from records-based to daily totals (available only when data has not yet been uploaded into the respective integration)

  • Remove manual entry as a transport method

    • Click Settings > locate Transport Methods > Click Remove next to Manual Entry.

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In order to resolve this error, please review your records-based integrations and remove the manual entry transport method from all record-based integrations. You will be unable to add new or edit metrics until this is resolved.

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If you are unable to resolve the error on your own, reach out to gethelp@ambition.com for assistance!