How Do I Get More User Licenses?

Last updated: November 12, 2026

Every active user takes up one of your organization's licenses. When none are left, Ambition will stop you from creating or activating users with a "User license limit exceeded" error.

Required permissions:

  • The Users: Create permission is required to see license details on the Create User page.

Check Your License Count

  1. Go to Admin --> People --> Users and click on Create New User.

  2. Review the license table at the top right of the page. It shows your Billable User Licenses, your prepaid licenses and any overage.

Request More Licenses

  1. Click on Purchase More in the license table, or email accountmgmt@ambition.com directly.

  2. An account manager will reach out to help you add licenses.

Note:

  • Deactivating users who no longer need Ambition frees up their licenses right away.

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