Error When Uploading or Updating an Image/Picture
If you have just uploaded an image, and get the error, "An unknown error occurred. Please contact support.", make sure the file size of your image does not exceed 2MB.
If you have a high resolution or large image, resize your image until it is 2MB or less and re-upload.
Upload Profile Image
1. Click Choose File
2. Select and upload the desired image from your device.
Make sure your image size does not exceed our 2MB file size.
3. After uploading, scroll to the bottom of your settings and click the green Save Changes button.
Curious about other aspects of your Settings? Check out this article.