How Do I Find and Filter Users?
Last updated: November 13, 2026
The Directory tab on the User Management page lists every user you have access to, along with their email, manager, last login and activation date. A search bar and a Filters menu can help you narrow a long list down to the exact people you need.
Required permissions:
The Users: Edit: Can Edit All Users permission is required to see every user in the directory.
The Users: Edit: Can Edit Subordinate Users permission is required to see the users you manage in the directory.
Search the User Directory
Go to Admin --> People --> Users. The Directory tab will open by default.
Type a name or email address in the Search field at the top of the list.
Click on a user's name to open their profile.
Filter Users in the User Directory
Click on the filter icon to the right of the search bar. The Filters drawer will slide out.
Choose the filters you need:
Turn the Is Active toggle to No to see deactivated users.
Select Yes or No from the Has Been Invited, Has Logged In or Has Issues drop-down menus. Has Issues shows users who are missing an integration ID.
Select a permission set from the Permission Set drop-down menu.
Use Employee Selection to pick a Group Type and Groups, or individual users.
Select a date range in the Activation Date field.
Click on Apply. Each filter will appear as a chip above the list.